Airport Services

Customer Service | Baggage Handling | Security | Cleaning | Facilities | Car Hire | Catering

Every radio message is important in an airport as thousands of passengers are counting on a quick and reliable service. This is why the choice of two-way radio systems is critical in the airport industry. TR recognises this and is committed to providing only the best products that work first time, every time.

Noise Cancellation
Radio messages need to be heard the first time, even in noisy environments. TR provides Motorola radios with the highest level of noise cancelling so that regardless of whether you are next to a plane or in a crowd of people, your message will get through with clarity the first time.

Rugged Design
Airports have tough environments and workers are tough on their equipment. TR supplies Motorola radios that are IP67 rated, meaning they are dust and water resistant, and have a battery life of up to 28 hours, so they will continue to work throughout the shift and beyond.

All Call
With staff operating on different channels, it is vital that important messages, such as a plane’s arrival, get through quickly and to everyone simultaneously. TR can provide radios with All Call functionality that brings all radio users onto the same message.

Immediate Replacements
As radios are a business-critical tool, if you purchased a radio outright and it is faulty or is damaged and needs to be sent away to the manufacturer for repair, it may take 3- 4 weeks before it is returned. What are your options while it is being repaired?

1. Buy another unit at considerable cost?
2. A worker has no radio meaning they are less productive and at greater risk of an incident?

TR offers an immediate replacement of all our equipment, regardless of whether it is faulty or damaged, which reduces your downtime, ensures site safe, and maintains productivity.

Peak Season Requirements
During peak times such as Christmas, Easter, and school holidays, extra staff are employed to handle increased customer demands. TR can quickly provide additional peak season radios on a short term rental basis to cover this busy period, which is much more economical than purchasing or having staff without radios.

Vehicle-Worker Safety
One of the most hazardous areas at airports are where workers operate near vehicles. TR provides an easy to deploy vehicle-mounted system (Sensor Zone) that alerts the driver when a worker is in close proximity while also alerting the worker of the hazard.

Management Software
Real time data is becoming increasingly important to businesses. Having as much information as possible from one source, on one screen is what businesses need. TR provides management software which is an all-in-one solution with the following benefits:

  • Voice & Messaging Dispatch allows the control room operator to talk and message radio users through a PC, laptop, or tablet.
  • Voice Recording allows the control room operations and management to replay messages during important scenarios for review and training purposes.
  • Private Calling allows control room operations to call one radio user without disrupting others.
  • Tracking whether externally through GPS, or indoor using small unobtrusive beacons, can monitor the movement of staff in real time regardless of their location and provide regular reporting activities for safety and training purposes.
  • Job Ticketing allows the control operators to send a request to the nearest staff member so that an incident is managed in a prompt and timely manner.
  • Worker Alerts such as duress, lone worker, and man down can be sent directly to the control room for action.
  • Sign in / Sign Out keeps track of who is using which radio communication device on a shift.